Use an Outlook.com account in Outlook

All Outlook.com accounts can be used with Microsoft Office Outlook 2007 or Office Outlook 2003. To access your Outlook.com account with Outlook, you must first install the Microsoft Outlook Connector for Windows Live Hotmail.

Download the Microsoft Outlook Connector for Windows Live Hotmail

What do you want to do?


Learn about the Microsoft Outlook Connector

The Outlook Connector enables you to use your Outlook.com account, Windows Live Contacts, and Windows Live Calendar within Outlook.

 Note   You can view and edit your Outlook.com Calendar in Outlook. Your Outlook calendar will not be available on Outlook.com.

If you do not have an Outlook.com account, you can sign up for a new account.

If you had a Hotmail account, it’s been upgraded to an Outlook.com account, but your email address will not change.

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Download and install the Outlook Connector

  1. Exit Outlook.
  2. Download the Outlook Hotmail Connector.
  3. When prompted to open or save the file, click Open.
  4. When prompted to run the software, click Run.

 Note   You may see a security prompt, depending on which operating system or Web browser you use. If you see such a dialog box, you must click the option to continue with the installation.

  1. Follow the instructions on your screen to complete the installation.
  2. The next time you start Outlook, you are prompted to configure the Outlook Connector. Enter the following information:
    • Your email address
    • Your password
    • Your name as you want it to appear in the receiver's Inbox
  3. Click OK.

Microsoft Office Outlook Connector account configuration

After Outlook opens, your Outlook.com account appears in the Navigation Pane (Navigation Pane: The column on the left side of the Outlook window that includes buttons for the Mail, Calendar, and Tasks views and the folders within each view. Click a folder to show the items in the folder.).

New account folders appear in Navigation Pane

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Learn why I must type characters from an image when sending email messages

The Outlook Connector uses a Human Interaction Proof (HIP) challenge. A HIP challenge uses an image or audio file containing characters that are decipherable only by a person. This requirement confirms that a person, rather than an automated program, is trying to send an email message. This helps prevents automated programs from misusing the Outlook.com service.

On occasion the HIP challenge will appear after you send a message with your Outlook.com account.

 Note   There might be a delay of a few seconds or longer before the HIP challenge appears. If the message you are sending is not in your Outbox but is in your Sent Items folder, then your message has been successfully sent to the Outlook.com server.

Outlook Connector HIP challenge

If the HIP challenge appears, you must type the numbers and letters you see in the picture to continue sending the mail. If you mistakenly type an incorrect character, you will be asked to type a new set of characters. Look at the numbers and letters in the picture, and then type them in the box below the picture.

If you are unable to see the image, click the audio icon Button image. The characters in the image are replaced with an audio icon.

HIP audio challenge

Click Play Audio to hear an audio recording of characters.

If you can't read and hear one or more of the letters or numbers, click Button image to get a new set of characters.


 Notes 

  • The audio version might seem faint or mixed with background voices and noise. This is intentional to ensure a person, not an automated program, completes the HIP challenge.
  • The letters are not case sensitive. The capital "A" and small-case "a" are considered the same character. There are also no spaces between the numbers or letters.

 Note   

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Add an additional Outlook.com account

  1. On the Outlook Connector menu, click Add a New Account.

 Note   The Outlook Connector menu only appears if the Outlook Connector is installed.

Microsoft Office Outlook Connector account configuration

  1. Enter the following information:
    • Your email address
    • Your password
    • Your name as you want it to appear in the receiver's Inbox
  2. Click OK.

A dialog box appears to notify you that you must exit and restart Outlook to see the new account. Click OK.

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Remove an Outlook.com account

Follow the instructions for the version of Office Outlook you are using.

Office Outlook 2007

  1. On the Tools menu, click Account Settings.

E-mail tab in Account Settings

  1. On the E-mail tab, click the Outlook.com account you want to remove.
  2. Click Remove.
  3. Click Yes to confirm that you want to remove the account.
  4. Click Close.

Office Outlook 2003

  1. On the Tools menu, click E-mail Accounts.
  2. Select View or change existing e-mail accounts, and then click Next.
  3. On the E-mail tab, click the Outlook.com account, and then click Remove.
  4. Click Yes to confirm that you want to remove the account.
  5. Click Finish.

You can uninstall the Outlook Connector in Control Panel in Windows. For more information on removing programs, see Windows Help and Support.

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Update an Outlook.com account password

If you change your Outlook.com account password, you must also update the information in Outlook. You first change your password at the Outlook.com Web site, and then you update the password that is saved in Outlook.

Follow the instructions for the version of Office Outlook you are using.

Office Outlook 2007

  1. On the Tools menu, click Account Settings.

E-mail tab in Account Settings

  1. On the E-mail tab, click the Outlook.com account you want to update.
  2. Click Change.
  3. On the E-mail tab, click the Outlook.com account, and then click Change.

Microsoft Office Outlook Connector account configuration

  1. In the Password box, type your new password.
  2. Click OK.
  3. On the Account Settings dialog box, click Close.

Office Outlook 2003

  1. On the Tools menu, click E-mail Accounts.
  2. Select View or change existing e-mail accounts, and then click Next.
  3. On the E-mail tab, click the Outlook.com account, and then click Change.

Microsoft Office Outlook Connector account configuration

  1. In the Password box, type your new password.
  2. Click OK.
  3. On the E-mail Accounts dialog box, click Finish.

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Synchronize calendars

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With the Outlook Connector, you can view your calendars from Windows Live Calendar in Microsoft Office Outlook, including other people’s calendars that have been shared with you. By managing your calendars in Outlook, you can take advantage of the time-management features that Outlook offers such as viewing multiple calendars in Outlook at the same time. With Outlook 2007 and the Outlook Connector, you can also:

  • view tasks and flagged messages beneath your appointments on the days in which they are due
  • Categorize your appointments with custom color categories
  • Overlay multiple calendars

Additionally, any changes you make to your Windows Live Calendar calendars in Outlook are automatically synchronized with the Web version in your Outlook.com account.

 Note   You can view and edit your Windows Live Calendar in Outlook, however, your Outlook calendar will not be available on Windows Live.

More information

For more information, see the Outlook.com FAQ.

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Applies to:
Outlook 2007, Outlook 2003